Many iPhone users have reported issues where WhatsApp won’t send shared links or won’t open links received in chats. For example, when trying to share a photo or website link using the iOS Share Sheet, WhatsApp may freeze after selecting a contact and tapping Next. Others say that WhatsApp can’t open any chat links on their iPhone at all.
If you’re facing similar problems—such as WhatsApp not sending links, not opening links, or failing to load shared content—this guide provides effective solutions to fix the issue.
1. Check Your iPhone’s Network Connection
A weak or unstable network connection can prevent WhatsApp from sending or opening links. Try the following:
• Connect your iPhone to a stable Wi-Fi network instead of mobile data.
• Copy the link and paste it into Safari to confirm the link itself is working.
If Safari cannot load the link, it's likely a network issue rather than a WhatsApp problem.
2. Restart Your iPhone
A simple restart often resolves temporary iOS glitches or cache issues that may affect WhatsApp. Here’s how to force-restart an iPhone with Face ID:
• Quickly press and release Volume Up.
• Quickly press and release Volume Down.
• Press and hold the Side button until the Apple logo appears (about 10 seconds).
Once your iPhone restarts, try sending or opening links in WhatsApp again.
3. Disable Face ID App Lock in WhatsApp
Some users found that WhatsApp link issues occur when Face ID App Lock is enabled inside WhatsApp settings. To turn it off:
Open WhatsApp. Go to Settings → Privacy → App Lock. Disable Unlock with Face ID.
After disabling Face ID lock, try sending or opening links once more.
4. Free Up WhatsApp Storage
Low storage can cause WhatsApp to malfunction, especially when sending media or loading links. To check:
Go to Settings → General → iPhone Storage. Check if WhatsApp is using a large amount of space.
If storage is nearly full:
Back up your WhatsApp data. Delete unnecessary chats, photos, videos, or documents.
Tools like WhatsApp Pocket can help you back up and clean WhatsApp storage safely.
5. Update WhatsApp from the App Store
If the issue is caused by a WhatsApp app bug, updating to the latest version may resolve it. To update:
Open the App Store. Search for WhatsApp. Tap Update if a new version is available.
Updating ensures you have the latest bug fixes and improvements.
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