You are here: Home >> Resource >> [Solved] Can't open Photos.app or access photo library on macOS?

[Solved] Can't open Photos.app or access photo library on macOS?

We store all digital camera photos and iPhone and other iOS devices photos in Photos.app on macOS. We can create many photo albums to organize and manage lots of photos on a mac computer. But when we import or switch a photo library in Photos.app, or update macOS version, the customers reported that they can't open Photos.app or access photo library and received an error "Unsupported Library..." and other reasons on macOS. Most of the reasons are different photo(iPhoto) library version can't be compatible with Photos.app version. If you are facing this same case, this article will provide some solutions to fix it.

 

Photo library store location:

If you ever change the photo library or import library from other place, please check the photo library store location. Photos.app -> Preferences... -> General -> Library Location: , then click Show in Finder to show Photos Library.photoslibrary in Finder. By default, the Photo library are stored in ~/Pictures/Photos Library.photoslibrary

photo library store location

Backup the Photo library

Copy the whole Photos Library.photoslibrary folder to the external USB drive or other place.

Copy all original photos from photo library.

a). Access the location of Photo Library.photoslibrary in Finder.

b). Right click the Photo Library.photoslibrary, and choose Show Package Contents.

access photo library

c). Access the Masters folder, you will find all original photos are stored under this folder.

master photo folder

d). Copy the whole Masters folder to the external Drive or other place.

 

 

1. Repair Photo library

Photos provides the repair functions to fix for the broken and version-incompatible photo library.

a). If the Photos app on the Mac is open, choose Photos -> Quit Photos.

b). Hold down Option-Command and double-click the Photos icon in the Applications folder

repair photo library

c). In the Repair Library window, click Repair to rebuild your photo library.

2. Create a new Photo library

a). If the Photos app on the Mac is open, choose Photos -> Quit Photos.

b). Hold down Option-Command and double-click the Photos icon in the Applications folder

c). In the pop-up window, click Create New... button, and enter a library name and choose a location to save the library.

create a new photo library

d). If you can't repair the old photo library, you can choose to import the saved photos into this new photo library.

 

More Related Articles
How to recover the deleted Photos (iPhoto) library on Mac

1. How to recover the deleted Photos (iPhoto) library on Mac?

2. How to Remove Unwanted Startup Items on macOS 2018??

3. 7 ways to retrieve the missing desktop files on Mac

4. Top 9 ways to free up startup disk storage on macOS Mojave?

About Fireebok Studio

Our article content is to provide solutions to solve the technical issue when we are using iPhone, macOS, WhatsApp and more. If you are interested in the content, you can subscribe to us. And We also develop some high quality applications to provide fully integrated solutions to handle more complex problems. They are free trials and you can access download center to download them at any time.

Popular Articles & Tips You May Like
Recover Deleted Text Messages from Your iPhone Extract WhatsApp Messages from Your iCloud Backup Clean up Your iOS and Boost Your iPhone Performance
How to Recover Deleted Text Messages from Your iPhone How to Extract WhatsApp Messages from Your iCloud Backup How to Clean up Your iOS and Boost Your Device's Performance